What GENI remembers, and how you adjust its memory
GENI remembers facts, preferences, goals and instructions, so you do not have to explain who you are every time. How to see what it knows, and how to change it.
New to this topic? Start with What Is dGENIX? The Complete Guide to the Agentic AI Platform
The short answer
GENI keeps a memory with four kinds of memories: facts (about you and your business), preferences (how you want things), goals (what you are working towards) and instructions (fixed rules for your assistant). That memory lives on the memory page in your dashboard. There you see everything GENI remembers, and you add, change or delete what is not right. That way your assistant gets better every week, and you stay in control.
Why an assistant needs a memory
An AI assistant without memory starts every conversation from scratch. You explain who you are, what your business does, how you want emails to sound, and the next day you do it again. Why that is so frustrating and how it is solved is covered in workspace and memory.
GENI remembers what matters. After a few weeks it knows you address customers formally, that you do not want meetings on Friday afternoons and that you want ten new customers this quarter. You no longer have to say it.
The four kinds of memories
| Kind | What it is | Example |
|---|---|---|
| Fact | Something true about you or your business | "The company has three engineers and works in the Eindhoven region." |
| Preference | How you want something | "Emails to customers always formal, short and without emoji." |
| Goal | What you are working towards | "Ten new maintenance contracts this quarter." |
| Instruction | A fixed rule for GENI | "Never send anything to a customer without me seeing it." |
Each kind has its own role. Facts give context, preferences shape the form, goals help GENI choose what is important, and instructions are the limits it always respects.
How memories are created
In two ways:
- You say it. "Remember that I am not available on Fridays after twelve." A correction you give often can be recorded the same way: "remember that customer emails always use the formal form."
- You add it yourself on the memory page, with the input bar at the bottom.
The memory page
Your dashboard has a memory page. You see all your memories there, by kind, and how they relate. What you do there:
- Review. Is what GENI thinks it knows correct? A fact from six months ago may be outdated.
- Change. Update a preference when your way of working changes.
- Delete. Remove what is wrong or no longer applies.
- Add. Something GENI needs to know but does not know yet.
The memory has a limit, so it stays clear. So tidy it up now and then: twenty memories that are right beat two hundred of which half are outdated.
What to let it remember
- Your business details, services and service area.
- Your tone and writing style.
- Fixed agreements: working hours, who does what, how you handle exceptions.
- Your goals for the quarter or year.
- Limits: what GENI may never do on its own.
What not to let it remember
- Passwords and codes. Those belong in a password manager, not in a memory.
- Sensitive customer data, such as medical or financial details. Only record what GENI really needs to help you.
- Temporary things. "I am ill this week" does not need to become a memory. Say it in the chat.
Where your data is stored and who can access it is covered in where does your data go.
A monthly tidy-up
Take ten minutes a month for your memory page. Or have GENI prepare it:
"Show me the memories older than three months, and mark which ones may be outdated."
You decide what stays. That keeps the memory small and accurate, and your assistant sharp.
Memory and projects
If you work for different clients or in different roles, you can record a separate way of working per project. GENI then uses the right context per project, without the agreements for one client ending up in the work for another. How that works is in the dGENIX dashboard.
Memory and your content
A well-kept memory also helps with everything GENI writes for you: posts, articles, review replies. The better GENI knows your tone, your services and your audience, the less you need to correct. The AI Content engine uses that knowledge to create content that sounds like you.
So also record what you do not want: words you never use, topics you avoid, promises you do not make. An instruction such as "never mention a delivery time unless I have confirmed it" prevents a mistake in every text GENI writes.
A practical habit: after every big project, add a few new facts to your memory. A new service, a new customer group, a price that has changed. That keeps what GENI knows about you in line with where your business stands now.
Frequently asked questions
Can I wipe everything at once?
You can delete memories on the memory page. If you want to start over, remove what is no longer right and keep the basics.
Does GENI remember everything I say?
It remembers what you ask it to remember or add yourself. What is stored, you always see on the memory page.
What happens to my memories?
They are used to make your assistant work. How dGENIX handles your data is on the security page.
Where do I start?
dGENIX is in early access. Join the waitlist, or first read meet GENI.
